Disgusting service and a bunch of *******

Disgusting service and pure thievery. Kulula encourages that you pre book and select your seat at a cost, however they see it fit they can move you around at their own discretion and blame the airport but you have paid for your seat. The team leaders at the call center also decide if they take calls or not and you get told they will call you back but quite frankly don’t care and don’t call you back. These are the type of people we have to deal with treat clients especially pensioners like **** but get internal praise and reward. Disgusting