Disgusting service!!!!

My moms flight was at 19:25 we arrived 41 minutes before the flight was set to take off, 4 minutes after the check in closed. This was due to accidents on the N3 on the way to the airport. The staff at the check in counters were extremely unhelpful more interested in their own conversations than assisting clients. Someone eventually noticed we needed help however did nothing, other than make a 2 second phone call, to try and assist us or to even go the extra mile in trying to make a client happy. We were directed to the ticket sales where we were told we'd have to pay 1500 for another flight. After this we were directed back to the check in counters to find the manager however no staff member was in sight. Their staff is extremely unhelpful with no consideration or concern for clients.

Two months ago kulula delayed my flight by. a few hours with no apology or any compensation for the inconvenience they had caused.

Their service is disgusting !!!!!

FlySafair goes the extra mile for their clients, perhaps Kulula should go learn from them!!!!!