1 reviews | Active since Jan 2016
DISGUSTED BY KULULA AIRLINE
I have travelled from Cape Town on Christmas day to Johannesburg. When I got to my house in Johannesburg and opened my suitcase, I see my suitcase had been opened and interfered with at the airport. All my things from my vanity bag was scattered in my suitcase and my vanity bag couldn't have opened itself in the suitcase.<br> I'm disgusted by this with kulula. <br> Also to transport my small puppy I was asked to pay R400 a trip to transport him yet your guys have the damn cheek to interfere in my suitcase. <br> I'm going to take this matter up as kulula staff are a bunch of *******. And the airline is a ******* who doesn't cater for their customers.<br> I have called the call centre as well as the cape town and Johannesburg offices. Cape Town asked me to call Johannesburg. Johannesburg supervisor Charles was absolutely rude. He says to me that he's waiting for me to come there for a fight. I'm sorry but your staff is just disgusting. I also spoke to pumi who ****** damn put the phone down on me. They know nothing. They are dumb.<br> I have my next flight on the 3rd jan and I'm not willing to fly with kulula ever again. <br> I'm disgusted by
Thank you for your post. I am sorry to hear of your experience with us.
I am investigating your complaint and will revert with feedback as soon as possible.
Kind Regards,
Nazley - CR
Thank you for your post. I am sorry to hear of your experience with us.
I am investigating your complaint and will revert with feedback as soon as possible.
Kind Regards,
Nazley - CR
