Disgusted and will be taking this to the CPA!

I booked 2 flights one for me and one for my boyfriend, as we both on different discovery policies we had to book one by one -both off my credit card! the one I paid and no problem came off my account and the ticket was emailed etc the second came off my account and then the screen said problem occurred don't refresh contact Kulula so I did and 4hours later I was responded to and told it will roll back into my account I must re book the second ticket which I did but it didn't roll back into my account! I called a week later to question what was happening and still nothing had been done and I was told I can wait up to two months for a refund but I must not worry someone will contact me shortly. Well funny enough I've heard NOTHING since! and I checked terms and conditions and there is nothing stating waiting for refunds!!! Which is against the Consumer Protection ACT! Also who pays the interest on my account waiting for the refund- oh wait that will be me! You are a bunch of *********! Also you changed our checked in seats at the boarding gate and when another customer boarding the flight asked where was the apology for this inconvenience she was told she is \holding up the queue""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;813158;481;22;2;0;1;0;0;2;15/02/06 14:47;169;NULL;15/02/06 13:47;15/02/06 11:58;Medihelp put my life at risk;1,97E+14;Cal centre or something ;***;I sent my Medihelp an e-mail asking the question, whether it would be possible for me to change Medical Aid options. They took this as an instruction!. I received an sms saying that as from 01/02/15 I will now have a hospital plan in place. Today is the 6th of Feb late afternoon, I have sent countless emails, phoned and left numerous messages, even moaned on their website drawing their attention to the fact that I NEVER wanted to change options I merely asked if it would be possible being the middle of the year and all that I was still evaluating my options. Nobody has bothered to call me back or respond to my emails sent. Now please tell me what kind of service is this. <br> I called the one day from my cell phone and after 15 minutes managed to get hold of somebody and was told oh yes I see there are a number of emails from you but I cant help you over the phone. I left my name and number for the manager to call me back im still waiting.<br> I have been a loyal client to Medihelp for a long time and have contributed to them significantly and this is the thank you I get form them and this is how I get treated. To say I am disgusted would be putting it mildly there are a few choice words;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;355305;893260;16;2;0;1;0;0;2;15/02/21 10:33;169;NULL;15/02/07 9:17;15/02/07 7:44;CRAZY BILLING & TERRIBLE SERVICES;8,91E+12;;***;To who it may concern<br> <br> I have been an MTN customer since I was kid, but am really starting to question why as the service I have received has been absolutely disgusting the past few years. But this actually takes the cake!!!<br> <br> The past few month I have been having issues with my airtime balance. <br> where airtime is exhausted one day and back a week later, however<br> This month my airtime was exhausted on Thursday the 5th of Feb, my airtime top up comes through on the 20th of each month. I then added R100 airtime & 500mb of Data the Thursday evening only to see Friday after work that my airtime had been completely exhausted with out having made any calls!!!!<br> I was then told by one of your consultants that my airtime was exhausted due to app downloads?<br> <br> TO CUT THE STORY SHORT I SPENT TWO HOURS ON FRIDAY BOUNCING AROUND FROM CUSTOMER TO TECHNICAL SUPPORT TO ACCOUNTS DEP AND BACK!!!<br> and now another hour today.<br> <br> I really need my airtime to be rein burst and to have some one who actually know what they are talking about to contact me regarding this!<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;712723;164;14;2;0;1;0;0;2;15/02/10 8:42;169;NULL;15/01/16 7:50;15/02/10 5:53;reference number :***/GO STILL no refund!!!;8,41E+12;various;***;As an update on my previous report- I am still awaiting my refund.<br> Clearly even posting on here does not get Boardman's attention.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;118865;818485;14;5;0;1;0;0;5;15/02/10 13:40;169;NULL;15/02/10 12:47;15/02/10 10:51;Fantastic service from Cash Converters/Maxine;7,80E+12;Maxine;***;I bought a second hand Bounce King trampoline from Cash Converters Amanzimtoti. When collecting it, Maxine told me she had checked all the parts against a checklist in the manual and said it was all there. I went home and set up the trampoline but was baffled by an extra part I could make no sense of. I looked in the manual and saw a second checklist for the safety net. From that I determined that there were 5 more of those caps missing, as well as the foam for the vertical poles. Had it not been for that extra part/endcap I wouldn't have even realised anything was missing.<br> I phoned Bounce King and they advised me all the missing parts would cost R220 to buy (R20/item - 5 x endcaps and 6 x foam covers). I phoned Maxine and told her this and she said she would get back to me. She hadn't seen the second checklist, nor did I before puzzling about the extra part. Not expecting anything to be done about it, Maxine phoned me back later in the day and surprisingly said I could go pick up my money! <br> <br> Service like that is very unexpected these days, not many stores/people would have done that. Maxine is a great asset to the store and I appreciate her help and friendliness, she is fantastic!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;711714;765375;17;2;0;1;0;0;2;15/02/11 8:29;169;NULL;15/02/10 17:45;15/02/11 5:40;Reckless and dangerous driving;;Bus driver;***;I had the pleasure of almost being driven off the road yesterday by not one, but two golden arrow busses within the space of 5min along the N2 towards Vanguard Drive exit at approximately 17:45, 10th February 2015. Both busses put their indicators on midway through just switching lanes without even bothering to check for oncoming traffic. Bus no. 1 (A1562, reg no CA 338199) switched lanes recklessly through out an already bad traffic situation and bus no. 2 (A4189 reg no CA 357073) crossed the outer most right lane right over to the left most lane to take the Vanguard Drive exit without checking for oncoming traffic. On both occasions I had to pull near dead breaks else id politely be one with the curbs of the road. Now I assume that this matter most likely wont be taken further but please have the decency to teach the drivers of a transport company actually how to drive and driving etiquette before you have death certificates on your doorstep.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;629019;188;16;2;0;1;0;0;2;15/02/11 9:43;169;NULL;15/02/11 8:53;15/02/11 6:54;Cancellation nightmare!!;8,10E+12;;***;Cell C are still up to their useless ways. I managed to get my new contract cancelled due to the shocking, non existent network coverage in my area. I requested a number port which went so smoothly from vodacoms side. I was told by cell c to call them once the port was complete so that they could cancel my contract on their end. The port was completed on the 5th Feb, so I called cell c today to make sure the contract was cancelled. Customer care put me through to retentions who told me the port was still incomplete and put me through to the port dept. A helpful Thando told me that everything was indeed complete and told me to talk to retentions and let them know it's all done and to cancel my account immediately. So!! I went back to retentions and gave them this message only to be told AGAIN that the port was showing as incomplete so the contract can't be cancelled. He was going to put me back through to the port dept. At this stage I ended the call which was at my own expense as I had spent 23 minutes on getting NOWHERE. Cell C - sort this out immediately. Cancel my contract and provide me with a final bill up to 5th FEB. Ref no: ***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;805056;357;16;2;0;1;0;0;2;15/02/11 10:17;169;5;15/02/11 9:04;15/02/11 7:28;Terrible Service > Vodacom Responds > No Solution;B***-6;Tshepiso Ledwaba ;***;This is now the second complaint I am lodging.<br> <br> Vodacom responded to my first complaint but it seems like they are finding it very difficult to resolve my problem.<br> <br> I few emails went around. One employee telling another employee to resolve the issue and that is how far they got.<br> <br> It seems like they don`t have the knowledge or skills to resolve a simple mistake or they don`t feel like working.<br> <br> Vodacom, I would suggest that you investigate your work force. You are wasting money on tee-break employees.<br> <br> Kind regards<br> Martin Human;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;729023;540;1;2;1;1;5;3;5;15/02/11 11:51;169;3;14/12/25 10:50;15/02/11 9:02;retrenchment never got handeld;9,41E+12;dont know;***;i have been sending my retrenchment documents to the loan back office since DEC 2014, each time i followup there is a new story, the first time that my claim got declined was because they lady said that i said it was voluntary retrenchment so they just assumed never actually read the letters then i had to go to a branch and resubmit my claim .....after a month i followed up and the call centre lady said that they declined me again because my documents went stamped by the company??? no one bothered to phone and tell me that she said its my responsibility to do followups then i send the documents again after all the arguing and till to day have heard nothing about the claim now 3 months of installments have been going in arrears and they just don't bother to call or respond this bank is useless and very unfriendly i will advise never to do business with them as they are unprofessional and very rude.<br> I'm not happy with this service and i got listed on itc because of this.....i am still waiting to hear from someone what is happening with my claim and this time i will not followup i will just refuse to pay as this is not my problem any more i am truly sick of the ****ty behavior.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;750953;957;6;2;0;1;0;0;2;15/02/11 12:50;169;NULL;15/02/11 11:57;15/02/11 10:01;MFC quiet again;8,51E+12;;***;I'm writing this same complaint about MFC from the last one I posted in August last year. I am trying to settle my account which was in arrears last year but I had entered a payment plan in order to clear. The officer in charge of my complaint was said to have gone on maternity leave and has not returned since whenever I try calling her number it goes unanswered. I have one more payment left on my car but can't seem to get anyone on the line.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;70407;793962;16;2;0;1;0;0;2;15/02/12 8:48;169;NULL;15/02/12 7:55;15/02/12 5:59;TELKOM SAID TELEPHONE RESTORED BUT IT IS NOT;5,51E+12;;***;It is so SAD that no response comes from Telkom, if they could just get people in their customer call centre that follow up and inform people what is going on it would be a pleasure to have Telkom. I log a call three weeks ago for my moms phone and received a sms yesterday that the phone is restores BUT IT IS NOT, STILL TOTALLY DEAD!!!! Very bad service!!!!! Ref No. 578CRZ260115 <br> I give up on Telkom totally!!! I'm thinking of rather cancel my mom's phone and look for another company where we will get more joy!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;637645;707573;31;2;0;1;0;0;2;15/02/12 11:41;169;5;15/02/12 10:42;15/02/12 8:52;See below broken promises I received;ELR2908;Callen / Ash \Call centre manager\"""""