Discriminating against special needs child

<p>After paying for my flight tickets, I called and explained that my 6 year old daughter has a profound brain injury and will not be able to sit on a seat by herself. She will need our car chair to be attached to the plane seat. Our car chair was approved by the Federal Aviation Administration (FAA), the Canadian Motor Vehicle Safety Standard, the Civil Aviation Authority of the United Kingdom and meets the European Safety Standards requirements of ECE. I explained that we have all the documentation and the stickers on the seat as proof and that Emirates (with their amazing standard of service) and a couple of other airlines have accommodated us on numerous occasions in the past. We need written approval that Kulula will except the car seat on the plain and that we will be provided the first row (bulkhead seats) in order to attain enough leg room for her when seated in our chair. The first consultant explained that they will not be able to accommodate us on their plane and after I explained the facts involving ************** against special needs passengers where then she handed over to her superior. Constance said I may apparently only have the bulkhead seats when I pay a special booking fee, even though my child has Cerebral Palsy. I am also still awaiting her reply to allowing the c****at on the plane. As my flight is on 1 January at 7h10 in the morning, it would be unwise to assume that we will be assisted on the day at the airport.</p>