discomfort on the flight

Afternoon,

Please note I travelled to Durban on Thursday at 10.30 flight from Cape Town MN701 and the service was terrible.

I have attached a picture showing the inconvenience that I was put through.

It is the hostesses duty to ensure all seats are upright, well this clearly shows the seat was not upright.

I had to squeeze to my seat and sit with my face into the front seat. I have paid for my seat and expect to get a decent, relaxed seat with my space. I travel every month and this was unacceptable.

I had to complete a report which I could not as I was so uncomfortable.

I think the air hostess was either unable to see or did not bother.

In the picture it clear shows the seats is not upright.

For the inconvenience caused I would like a refund