DEVIOUS KULULA

Kulula is devious, actually business-wise quite *********. On 26 Nov 2019 I went online to to book a flight Cape Town-Lanseria for 27 Dec. "Only two seats left" was the message for the 05:55 flight. After Christmas a mad rush to get home, I thought, so I bought the last two seats. It would be a full flight. Come Black Friday, I checked Kulula just to see what cheaper flights were offered. Well the 05:55 flight was there, with seats at a reduced price! But it was full! Of course there were seats available. Kulula had earlier tried to coerce people into booking seats - "hurry if you want to catch this flight, only 2 seats left." Well the lucky ones got cheaper seats with Black Friday. Now the flight must be jam-packed. On 27 Dec the passengers embarked. Many passengers were seated three in a row; us too. But in front of us there were three empty seats, and alongside too. In fact all over there were many empty seats. The plane was half-empty. It is a blatant LIE for Kulula to state that only two seats remain, when it knows that many seats remain unbooked. It's a ploy to deceive the unsuspecting public. Customer Protection needs to know about such ********* practices. BAD, BAD KULULA.