Destroy a Holiday

Flight booked Dec 31st for 4 people to fly from Lanseria to King Chaka. All names and surnames was correct except wifes name was in place of husbands surname - a straight forward elementary mistake. Try and get customers service from Kalula in a situation like that. Sorry not our problem buy another ticket as I have no authority to help - allthough I can I am not interested ( attitude of Kalula staff) I was forced to buy another ticket allthough I booked nearly three months in advance. Try and get help at the airport or get professional service from the staff of Kalula in a situation like this - it is non existing. Do not waste your time with Kalula they only looking at pushing numbers and not providing any customer service. That is why low cost airlines cannot survive in South Africa because they do not know what the word personal service means. Now the next problem who do I complain to - non existing no e mail adresses no references - it is my problem deal with it. Sorry Kalula not good enough and I will make this poor service known to all I am in contact with