Deducts money from my card, And doesnt update my booking

<p>Last night after trying to change my booking , it deducts money from my card and fails to update the booking. I do it a second time where it deducts again and keeps coming back saying failed to update but deducts even more money from my account. When i called kulula this monring they said it will take 6-8 weeks to refund my money!!!!!! There no chance in hell i will fly kulula again if that F*#king money is not in my account within 48hrs. I will also take it upon myself to make sure to take this to the newspapers and even more social media platforms. Its **************** and BS. Also The lady working on the other end of the phone did not understand one thing i was saying and asking for. I kept getting asked to repeat myself over and over again. </p>