Day light *******

<p>My parents booked a ticket on Kulula this morning to visit me over the weekend my baby boy and their first grandchild is due.</p> <p> </p> <p>long story short my parents by accident got the dates wrong and booked a week earlier than they should, they then proceeded to contact Kulula to try change the date just to be told they would have to pay in an additional R2800, this is ludicrous and day light *******, I am highly disappointed in the service and in all honesty feel like moving my complete business away from them even if it inconveniences me and my staff in the long run.</p> <p> </p> <p>no such thing as compassion and customer service anymore.</p>