mG
malusha G
1 reviews | Active since Aug 2015
20 Nov 2015, 10:41
Damaged bag
Kulula staff had indicated on 2 occasions that will fix damages made to my bag. Later refusing to take accountability.
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Replies (1)
Kulula.com's replyOfficial
20 Nov 2015, 12:19Hello malusha,
Thank you for your post.
I am sorry to learn that you baggage was damaged and that the baggage office are refusing to repair your bag.
I have escalated your concerns to the supervisor at the baggage office and they will be in contact with you as soon as possible.
Kind Regards,
Nazley
Thank you for your post.
I am sorry to learn that you baggage was damaged and that the baggage office are refusing to repair your bag.
I have escalated your concerns to the supervisor at the baggage office and they will be in contact with you as soon as possible.
Kind Regards,
Nazley
Best regards,
Kulula.com's reply20 Nov 2015, 12:19
Official
Hello malusha,
Thank you for your post.
I am sorry to learn that you baggage was damaged and that the baggage office are refusing to repair your bag.
I have escalated your concerns to the supervisor at the baggage office and they will be in contact with you as soon as possible.
Kind Regards,
Nazley
Thank you for your post.
I am sorry to learn that you baggage was damaged and that the baggage office are refusing to repair your bag.
I have escalated your concerns to the supervisor at the baggage office and they will be in contact with you as soon as possible.
Kind Regards,
Nazley
Best regards,