NS
Nathan S
1 reviews | Active since Feb 2015
05 Aug 2015, 14:43
Customer service
Kulula - cheap prices.... GREAT!! service? SUCKS!! Apparently call centre staff TELL you where and how to fly, as its how there specials work. Never mind where you intend to fly???? <br> When asking for feedback after having the phone thrown down in your ear???? They will email me..... :-)
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Kulula.com's replyOfficial
05 Aug 2015, 15:26Hello Nathan Swain 454,
Thanks for taking the time to get in touch with us. I am terribly sorry for the experience you had while using our services.
Our call centre supervisor will be in touch with you directly to advice on your concerns.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us. I am terribly sorry for the experience you had while using our services.
Our call centre supervisor will be in touch with you directly to advice on your concerns.
Kind regards,
Thuli
Customer Relations
Best regards,
Kulula.com's reply05 Aug 2015, 15:26
Official
Hello Nathan Swain 454,
Thanks for taking the time to get in touch with us. I am terribly sorry for the experience you had while using our services.
Our call centre supervisor will be in touch with you directly to advice on your concerns.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us. I am terribly sorry for the experience you had while using our services.
Our call centre supervisor will be in touch with you directly to advice on your concerns.
Kind regards,
Thuli
Customer Relations
Best regards,