Customer Care Couldn't Care Less

<p>I had an urgent query about a flight tomorrow evening and the Customer Care Agent consistently interrupted me saying I agreed to the T&Cs when buying my ticket but never actually let me finish asking my question. When I asked that she please stop interrupting me becuase I don't want to get angry, I knowshe didn't make the rules, I agree I signed the T&CS but I just want her to help clarify something - SHE HUNG UP ON ME!!!! I did not raise my voice, I did not shout at her, I was calm in my request and I was basically just the type I person I would hope to be on the phone with if I was in her position. I am so irritated and I am so annoyed that I gave Kulula my money and with that money what I bought was a low cost flight and abusive communication. Its so unprofessional, just rude. I don't think I will be flying Kulula again. I made the call at about 15h40, 25 May 2017. Booking Reference: NTTJBP. I hope you can listen to the recording and identify the person who lost you a customer.</p>