COVID-19 - Outright Fail
I waited over an hour to check-in at O.R Tambo today. 80% of the counters were unmanned, and check-in agents stressed out and doing their best to check-in multiple flights. This was just a sign of what was to come onboard. The onboard crew failed to enforce basic COVID-19 regulations. A flight attendant named Lumka told a passenger that pointed out to her that the crew should enforce COVID-19 regulations, especially whilst disembarking, that passengers don’t listen when they are told to comply. The passenger told Lumka that they should be trained better, as all other airlines managed passengers adequately, and that this was a legal requirement to comply with COVID-19 directives. Lumka told the passenger that she needed training ??? I have to agree with the passenger - I have flown Mango, Airlink and FlySafair, who all seemed to have no difficulty ensuring that passengers abide by COVID-19 regulations, and have crew that take COVID-19 safety regulations seriously.
