1 reviews | Active since Aug 2012
Closing of Kululu Credit Card
<p>I was retrenched at the end of Oct 2016. I phoned them to get the settlement amount which I paid in full. They said I had to phone them in a week's time when the money reflect on the account to request the closing of the account, which I did. On 23/11 I received an statement where it state that I still owe R23.16, I phoned them and they said they are busy, the account will be closed at the end of that week. Yesterday I received an email saying that I'm late with my payment and I msut pay the R23.16. I phoned them 3 times today and the call went down EVERY TIME!! I'm phoning from my cell and they are not going to pay the airtime. Even FNB say they cannot assist me, I have to phone them.</p> <p> </p> <p>JH Burger</p> <p> </p> <p>I will tell the media what service you guys render !!!</p>
STILL NO RESPONSE
Closing of Kululu Credit Card
I was retrenched at the end of Oct 2016. I phoned them to get the settlement amount which I paid in full. They said I had to phone them in a week's time when the money reflect on the account to request the closing of the account, which I did. On 23/11 I received an statement where it state that I still owe R23.16, I phoned them and they said they are busy, the account will be closed at the end of that week. Yesterday I received an email saying that I'm late with my payment and I msut pay the R23.16. I phoned them 3 times today and the call went down EVERY TIME!! I'm phoning from my cell and they are not going to pay the airtime. Even FNB say they cannot assist me, I have to phone them.
STILL NO RESPONSE
Closing of Kululu Credit Card
I was retrenched at the end of Oct 2016. I phoned them to get the settlement amount which I paid in full. They said I had to phone them in a week's time when the money reflect on the account to request the closing of the account, which I did. On 23/11 I received an statement where it state that I still owe R23.16, I phoned them and they said they are busy, the account will be closed at the end of that week. Yesterday I received an email saying that I'm late with my payment and I msut pay the R23.16. I phoned them 3 times today and the call went down EVERY TIME!! I'm phoning from my cell and they are not going to pay the airtime. Even FNB say they cannot assist me, I have to phone them.