UB
Unknown B
1 reviews | Active since Oct 2016
15 Jul 2018, 19:00
Check In
5 minutes late for check in and changing booking flight with kulula was a nightmare.
Helpful (0)
Replies (3)0
Replies (3)UB
Unknown B's updateReviewer Update
15 Jul 2018, 21:08No announcement at the airport for Kulula flight check in. Mango and FlySA FAIR made the effort to find passengers that are late.
UB
Unknown B's update15 Jul 2018, 21:08
Reviewer Update
No announcement at the airport for Kulula flight check in. Mango and FlySA FAIR made the effort to find passengers that are late.
UB
Unknown B's updateReviewer Update
15 Jul 2018, 21:19Kulula decided to leave 4 passengers behind. And to top it off their 3pm flight was delayed for 4 hours and those customers had to understand but they couldn't understand that we were just 5 minutes late and might even be less than that and we had to rebook. Worst service ever. Our 7pm flight hadn't left at that time.
UB
Unknown B's update15 Jul 2018, 21:19
Reviewer Update
Kulula decided to leave 4 passengers behind. And to top it off their 3pm flight was delayed for 4 hours and those customers had to understand but they couldn't understand that we were just 5 minutes late and might even be less than that and we had to rebook. Worst service ever. Our 7pm flight hadn't left at that time.
UB
Unknown B's updateReviewer Update
18 Jun 2019, 09:53Almost 1 year later and no feedback from Kulula. So much for customer service.
UB
Unknown B's update18 Jun 2019, 09:53
Reviewer Update
Almost 1 year later and no feedback from Kulula. So much for customer service.