Cheap flights equals delays

Hello JHolland1984,

Thanks for sharing your recent experience with us. I do apologise for the inconvenience caused to you due to the delay of this flight.

Various reasons can affect a flights scheduled time of departure; some are within our control while others may not be. I am sure you will agree the safety of our passengers and staff will always be our main priority.

We will be in touch with you directly for a booking reference and further investigations.

Kind regards,
Thuli
Customer Relations