Cheap airline = cheap quality

Never in my life have I experienced such incompetence!!! It’s not the first time my flight has been delayed (never a proper explanation given, so you can’t change your ticket) but this time they have just achieved idiot status!

My flight was delayed not once. Not twice. Not three times. Not 4 times BUT 5 times in one day!!!!!!!!!!!!! First it was “bad weather” which is BS and I refuse to believe this because all of the other airlines have flown smoothly to JOHANNESBURG! Now I’m sitting here, 3 hours later, STILL yet to board! Another kulula flight that was scheduled for 22:45 had now boarded at 21:00, even though I was told by the ticket sales agent at King Shaka that there was no other flight! Just another lie to prevent a change in ticket!!!!!!!

God knows what time I will even land in jhb, thanks again Kulula! I will NEVER EVER EVER fly with you again!!!! Cheap tickets = cheap service and even worse customer service!!!! Disgusting how you treat your “customers”

I expect a full refund from this experience! And don’t even try to give me some BS explanation as to why this is not possible! You have wasted my TIME which is more precious than anything else!!!!! Useless service! Thanks again for NOTHING as always!