LT
Lali T
1 reviews | Active since Nov 2015
24 Nov 2015, 11:16
Changing Passenger Last names
I booked tickets for a client and her daughter to travel to Durban from Jhb. They are travelling from Germany. We have a problem with name change for a ticket we booked for a client from Germany.<br> <br> The client has a professional name for the books she publishes (alias) and a different name on her legal documentation.<br> <br> We booked the ticket in good faith, when the client received the documentation she pointed out the error and we needed to change the surname on the tickets purchased.<br> <br> Can someone get in touch with me to ensure that the client and her daughter are able to board the flight.<br>
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Replies (1)Kulula.com's replyOfficial
26 Nov 2015, 10:49Hello lali.tshikalange,
Thank you for your post.
Your original request was sent through to our Contact Centre to try and assist. An agent will be in touch with you as soon as possible.
Kind Regards,
Nazley - CR
Thank you for your post.
Your original request was sent through to our Contact Centre to try and assist. An agent will be in touch with you as soon as possible.
Kind Regards,
Nazley - CR
Best regards,
Kulula.com's reply26 Nov 2015, 10:49
Official
Hello lali.tshikalange,
Thank you for your post.
Your original request was sent through to our Contact Centre to try and assist. An agent will be in touch with you as soon as possible.
Kind Regards,
Nazley - CR
Thank you for your post.
Your original request was sent through to our Contact Centre to try and assist. An agent will be in touch with you as soon as possible.
Kind Regards,
Nazley - CR
Best regards,
