Changing passenger details

I booked AND PAID WITH MY CREDIT CARD for 2 flight tickets to Cape Town for my son and his girlfriend on the 18th of December 2015. On the 21st of December, my son's girlfriend broke up with him and my son asked me to cancel the ticket. I contacted the Kulula call centre and the agent informed me that if I cancel, we lose the money paid and asked if I would not rather want to change the ticket. I then thanked her for being so helpful and said that I will speak to my son and get back to them. My son then suggested that I join him for the planned CT trip as my oldest son lives in CT and I then get an opportunity to visit with my boys.<br> <br> When I phoned to change the passenger details to my name, I was informed that it is against their policy to change passenger details and flight changes may be made...*** I booked the ticket, my email was confirmed as the booking email, MY credit card was used to pay for the ticket AND NOW I CANNOT USE THE TICKET!!! GET REAL!!!<br> <br> KULULA should be called ***ULA, because they only care about making money and do not care about their passengers!!!!!! Can their system not handle a name change?? (*%&amp