change of name

<p> booked a flight for me and my friends. when the confirmation came through i sent everyone the flight confirmation and asked them to check their names. one of my friends said the name we usually call her by does not appear on her id book. so i called kulula, this will all be our first time on a flight and already i wish i didnt do this booking. </p> <p> </p> <p>kulula could not help me at all. the surname is correct but the name is different. i asked for solutions but i didnt get any. the only way is to cancel the flight and loose the money and book another ticket.</p> <p> </p> <p>if the website had asked for id numbers when booking it would have worked out better maybe, maybe i could have produced the id copy and it would be ok. now i am left with no solutions at all. im not impressed at all.</p> <p> </p> <p>so now i loose completely 100% on a ticket for november and we are in august, its *******</p>