CHANGE BOOKINGS TO SUIT THEIR PLANNING - QPVZQA

Good day

subject booking was made and subsequently cancelled by you and transferred to BA.com. after many attempts on 06.04.2021 to access and manage my booking due the booking being blocked to try and book for a decent arrival time or cancel the booking I had to rebook elsewhere and lost all the money I paid for this ticket. I also tried to call on the morning of 07.04.2021 and was on Hold for a very long time. You change my booking last minute to an arrival 21:00 at night at a JHB airport where I must still arrange safe transport, that’s why my initial booking was booked to suit my convenience.