Cancelled flight and no reimbur*****t

I have emailed Kulula and tried calling on numerous occasions, but no response. on the 15 March, Kulula cancelled all flights, including my flight. I have requested a reimbur*****t for the cancelled flight. I was stranded in CT, had to find accommodation, and another flight. I found another flight on SAFAIR which was double my return flight. I couldn't even call Kulula to rebook a flight and the website wouldn't accept any changes either. I find this absolutely appalling, as companies are so quick to take ones money but takes weeks to reimburse one.

Also the consumer should be reimbursed by the inconvence.