Cancellation Penalty

I am actually reluctant to even post this complaint as I am quite irritated with the lame response that Kulula has given to other clients whom have raised the same complaint- hopefully someone will listen.....<br> <br> This relates to the booking of a hotel for 24th/25th April which was done on 9th March- I called the call centre to cancel the booking on 13th March only to be told that the T&C stated that if I cancelled anytime after 12th March, I would be liable for a 50% of the fee as a penalty ----rather absurd and unfair- 2 days after they take your money and more than 6 weeks prior to the date of your stay, you are *****ed.<br> <br> What's worse is that as a Vitality member entitled to the preferential rates which you have earned after sweating your butt off, Discovery does not even care about getting involved.<br> <br> I rather use other Loyalty programmes such as Prokard, Suncapes than Vitality