BOOKING OF FLIGHTS/HESTER ML BOUWER

Yesterday there was a discount on filghs at Kulula. I phoned to enquire about it and was informed that the offer was only till 24h00 last night. I had to wait for my husband to come home and we got onto the website and started to do the online booking. The internet was off several times, so when we were about to do the payment jusy before 19hoo, we were cut off by loadshedding. When the power came on again, I tried several times to pay for the flights with my check/debit card(Visa) but no response back. No reference nummer were send to me. The I tried to call them for assistance. They were close till yhis morning. THEN, I realised that we were running out of time for the special and I went into my bankcccount and did the payment to Comair. The payment went through,and I immediately faxed it to them, with my name flight details , date of flight etc. Yes, I admid, withou a reference number,which I was not able to get. BUT , it was before twelve. This morning ,I phoned them and explained the situation. They received my proof of payment, but said I am too late to qualify for discount. What , could I have done more? HESTER ML BOUWER/Oliver Thambo to George depart: 28/7 return 2/8. rega