dV
deon V
1 reviews | Active since Feb 2015
10 Feb 2015, 16:41
Baggage Tempering
Booked in my baggage at 16h00 on Friday 6 February 2015 at Lanseria for my flight back to Cape Town on Kalula MN456.<br> <br> On arrival in Cape Town I saw that the baggage lock were damaged/tampered.<br> <br> Although nothing were missing out of my bag, this is very disturbing to notice that there is still attempts to break into private property.<br> <br> I need this to be investigated as surely you do have CCTV where the baggage are handled by personnel.<br> <br> Very disturbing (Maybe another Carte Blanche investigation needed????)
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Replies (1)Kulula.com's replyOfficial
11 Feb 2015, 07:58Hello deondev,
Thank you for your post. I am sorry for the inconvenience caused to you whilst using our services.
I have forwarded your concerns to our Baggage department in Cape Town. A supervisor will be in contact with you shortly.
Yours Sincerely,
Nazley - CR
Thank you for your post. I am sorry for the inconvenience caused to you whilst using our services.
I have forwarded your concerns to our Baggage department in Cape Town. A supervisor will be in contact with you shortly.
Yours Sincerely,
Nazley - CR
Best regards,
Kulula.com's reply11 Feb 2015, 07:58
Official
Hello deondev,
Thank you for your post. I am sorry for the inconvenience caused to you whilst using our services.
I have forwarded your concerns to our Baggage department in Cape Town. A supervisor will be in contact with you shortly.
Yours Sincerely,
Nazley - CR
Thank you for your post. I am sorry for the inconvenience caused to you whilst using our services.
I have forwarded your concerns to our Baggage department in Cape Town. A supervisor will be in contact with you shortly.
Yours Sincerely,
Nazley - CR
Best regards,
