jJ
johan J

1 reviews | Active since Nov 2011

10 Jun 2015, 14:15

Baggage goods got ******

On Friday 5th June 12h15 we flew from Cape town airport to Lanceria airport with Kulula.On arrival in our Hotel room i saw that my Samsung iPad,2x tie,s and a leather black belt was not in my suitcase anymore.I was the only person who did not wrap my suitcase as we where in a hurry.i just strap the 2 zips together with zip ti, and though they wont open that because they have to cut it,well that is exactly what they did and put on a new zip ti. I cant believe there is no trust in our airline personal,what a eye opener for the future.

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Replies (1)
Kulula.com
Kulula.com's reply10 Jun 2015, 15:54
Official
Hello jp jonker,

Thank you for your post.

An agent from our Baggage Department will be in contact with you.

Regards.

David