Bad service. Racial **************?

I have flown with the airline for the past 10 years. I have never had a problem untile today. I have also witnessed waiting in the plan for passengers to arrive... delaying the flight by 10-20 minutes Obviously this is dependant on race.

Arrived 15 minutes earlier for a flight. Was first told the flight had been cancelled and then told the boarding gates closed. And a finally a comment from the lady next to the airline consultant of how the flight had already left at 7:22 am. According to my records the flight was scheduled to leave at 7:30. The "help" at the kulula desk seemed confused and annoyed by assisting me I sensed hostility. Due to race or just dislike ??? Perhaps indian females with Arabic names caused the hostility? So I missed a flight and was unable to make the trip to Cape Town not to mention the costs incurred. I will not fly with kulula ever again.

I would rather fly with an airline that treats me with respect and common courtesy as opposed to arrogant behaviour, confusion, and incompetance. And I would advise kulula to train their staff to deal with customers with respect despite their race and personal preferance???