PN
Pheello N
1 reviews | Active since Jul 2015
26 Feb 2016, 15:35
Bad Service
I have requested my refund on booking and everything I call I am transferred to different people and at last they tell me there's no history for my refund. Bad service - it was my first time booking Kulula and it's my last time. :(
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Replies (1)
Kulula.com's replyOfficial
26 Feb 2016, 16:08Hello Pndweni002 ,
Thanks for taking the time to get in touch with us.
I have escalated this matter to the call centre supervisor to contact you and advise regarding a refund.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us.
I have escalated this matter to the call centre supervisor to contact you and advise regarding a refund.
Kind regards,
Thuli
Customer Relations
Best regards,
Kulula.com's reply26 Feb 2016, 16:08
Official
Hello Pndweni002 ,
Thanks for taking the time to get in touch with us.
I have escalated this matter to the call centre supervisor to contact you and advise regarding a refund.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us.
I have escalated this matter to the call centre supervisor to contact you and advise regarding a refund.
Kind regards,
Thuli
Customer Relations
Best regards,