CW
Carina W
1 reviews | Active since May 2012
04 Nov 2015, 13:26
Bad airline...will never use AGAIN!!!
Flew with Kalula from Lanseria to Cape town.2 travelers with 1 bag of 25kg and no hand luggage so they made me pay R300...When we flew from Cape Town to Lanseria,the same happened after I bought an extra bag to half the luggage and still it was 25kg after making our luggage half half to prevent the payment but they made me pay R300 again!!!!!Then the flight was delayed for 2hours,after 2hours we were still not on the plane.They moved us from Bay A11 to C9 and then to C2 and again to C9 again but we checked in at C8.<br> I WILL NEVER USE KALULA AGAIN AND WILL TELL EVERY BODY I KNOW ABOUT THE BAD SERVICE!!!
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Replies (1)Kulula.com's replyOfficial
04 Nov 2015, 15:33Hello carinavw,
Thank you for your post.
I will be in touch with you via your personal email for more information.
Kind Regards,
Nazley -CR
Thank you for your post.
I will be in touch with you via your personal email for more information.
Kind Regards,
Nazley -CR
Best regards,
Kulula.com's reply04 Nov 2015, 15:33
Official
Hello carinavw,
Thank you for your post.
I will be in touch with you via your personal email for more information.
Kind Regards,
Nazley -CR
Thank you for your post.
I will be in touch with you via your personal email for more information.
Kind Regards,
Nazley -CR
Best regards,
