CA
Clinton A

1 reviews | Active since Jun 2011

22 Apr 2020, 17:59

As your travel date it outside of the lockdown period , your are liable for the applicable charges.

I was forced to change my ticket because of COVID 19, I asked them to refund me the change cost due to the situation and they send me a mail like this:

Good day Clinton, We are being confronted by one of the most devastating global pandemics in modern times, COVID-19. Globally as well as locally, our industry is severely affected by this disaster and it certainly has put a huge strain on our operations and how we serve our customers.

Kindly be advised , as your travel date it outside of the lockdown period , your are liable for the applicable charges.

Hey, wake up, there are NO PLANES FLYING, we are in lockdown! The flight was for the 19th April!!!! So what now? I must just accept this, sort out! Booking Reference : HNFACY ======================= Outbound - Cape Town to Lanseria Kulula - MN 0468

Sunday 19th April 2020 ------------------------------ Leave Cape Town - 07h50 Arrival Lanseria - 09h45

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