A company, and culture, with absolutely no Integrity?

<p>On 27 September I attempted to book a flight online. The payment of R2101.14 was deducted from my credit card, but at "error" message appeared, and the flight was not issued.</p> <p>I immediately phoned the call centre and spoke to kaylin Maistry. She informed me to book, and pay for, another ticket, and the R2101.14 would be refunded . I booked, and paid for, another ticket but I was not refunded the R2101.14. On 30Th Sept I then contacted Saadiqua Isaacs, a supervisor at Kulula, and she requested that I e-mail her my credit card statement and flight details etc, and I would get refunded - This refund did not happen</p> <p>Since then I have sent over 8 e-mails to Saadiqua Isaacs, to Nicole Capes, to ********** to ********** I have not received one response, from anyone.</p> <p> </p> <p>It is now almost 1 month later, and Kulula have not refunded me, or given me the decency of a response.</p> <p>Surely a company, and culture, with absolutely no integrity?</p> <p> </p> <p> </p> <p> </p> <p> </p>