8 calls between Friday and Saturday

I'm still in shock, I called the center to assist in getting my travel bank details reset. Firstly they didn't give me all the relevant details. Had to call again. then it took me 4 hours to book 1 flight. 6 calls 3 different versions of the problem one agent even reffered me to call *** wasted my time and money. After numerous attempts to make a booking I finally spoke to Chantel who was rude and impatient at first attempted to resolve my problem and said she would call me back. Well she did but my concerns werent solved then and she had to call again that never happened. After speaking to her on the final call the flight was \booked\" I can see payment was deducted from my acc but no booking confirmation was ever forwarded to me. Kulula has to be the most impossible airline to deal with. I'm wondering how this is going to be fixed. "