****ty service from Kuils river local municipality

Pathetic and shameless service from the Kuils river municipality. On Monday i went to query my water account. This young lady assisted me but was totally unhelpfull. She made me feel like she is doing me a favour by helping me. I queried the first one and when she was done she start chatting to another lady that came to stood by her. I had to tell her i am not done and that i have another query. She did not even ask if there is anything else she can assist me with. Please Then i gave her my query and she did not know who to refer this matter and she asked her colleague next to her. Her colleague then reckons to her that it is no use refering my query as they wont even look at it. My ****..... They charge me R380 for disconnection fee but my water was not disconnected so how can they just ask money from us and we cannot query it. I have the right to ask my money back so who is he to say she must not bother refering the query. It is my hard earned ftreaken money. Her reaction was, ja i just want to send it somewhere. Realy now and i am standing right there listening at these two clowns. The service at Kuils river municipality left me with bitter taste in my mouth... Utter bad service from Kuils river Municipality. Even today i tried phoning them to lodge a complaint and what do you know... No answer..... There arentons ofbpeople that are looking for a job if they dont want to do theirs.....