Paid 6 months ago - No delivery date - Now no contact

Hello. I paid Khun Machines in August 2020. Payment acknowledged, many interactions to let me know of stock delays. 18 Dec 2020 was last interaction with them. I was told no stock available so the company will be closed until the 18 Jan 2021. However I see here reviews stating delivery during these times.

It's been so long since I paid, the machine I ordered is over 4k cheaper now and more specials advertised since my order. I have been watching on their FB page deliveries posted, but again I am told stock shortages.

In my last mail I asked if the delivery deadlines previously given were given in good faith and were all the machines delivered ordered before my order.

I have recieved no response. I have in this last week mailed all email addresses and called all cell numbers available, also sent WhatsApp msgs to all numbers provided, still no response. As I gather all info now for handing over to lawyers, I go to the FB page now to gather my attempts to contact them there and I see I have been blocked off the FB page.

I have made every attempt to contact them for a delivery date as must be done before legal action can be taken, no response.

As a business founded on the need to provide for a child, it's sad that now I as a brand new father am put in a ridiculously desperate situation when trying to deal with Khun machines. I have faith here and just want my money refunded.

I question the top line of reviews which claim delivery during a time this company was closed due to no stock available to manufacture machines. Could it be **** reviews to push posts like mine down out of view and boost ratings. There are other posts of customers who like me have paid but not recieved anything.

Luckily I have a legal policy, easier now to let the lawyers take over.