AW
Anastasia W
1 reviews | Active since Oct 2017
18 Mar 2022, 13:18
Shameful
So heres what just happened i paid for a credit report 2 weeks ago for my husband and received it immediately then now i decided to make use of thier services for myself they deducted on th 15th of this month and now i must wait 7 days this after i was told my report would be available today. Such incompetence don't even bother to use them its a waste of money.
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Kudough's replyOfficial
24 Mar 2022, 11:36 Dear Anastasia.
Our agents will be in touch to discuss your experience. Your husband’s report was an instant report where yours is a debit order sale which has a 7 day wait period unfortunately. During the call this was relayed to you but can understand the frustration your experienced. We will ensure moving forward this is communicated clearly to all customers.
The Kudough Team.
Kudough's reply24 Mar 2022, 11:36
Official
Dear Anastasia.
Our agents will be in touch to discuss your experience. Your husband’s report was an instant report where yours is a debit order sale which has a 7 day wait period unfortunately. During the call this was relayed to you but can understand the frustration your experienced. We will ensure moving forward this is communicated clearly to all customers.
The Kudough Team.