Ksmart Team Building
Claimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Ksmart Team Building
Claimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Feb '26 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNH
NG
Neresa G
1 reviews | Active since Feb 2026
6 Feb 2026, 12:06
DO NOT TRUST KSMART TEAMBULDING EVENTS
I am sharing my recent experience with KSMART so that others are aware of the challenges I encountered when using their services. Our company paid KSMART in advance for 32 tickets for Gold Reef City. On arrival at the venue, we discovered that only 14 tickets had been paid for by KSMART, despite us paying them the full amount upfront. This resulted in an extremely embarrassing situation at the gate, as we had to make additional payments directly to Gold Reef City in order to proceed with our event. When I contacted KSMART, they initially claimed that this was a “typo,” but they did not provide an immediate solution. I repeatedly requested the refund for the 18 tickets that were never purchased, amounting to R15,030, but the company delayed, stating they needed to “assess the situation” and “obtain a statement” from Gold Reef City. Gold Reef City confirmed that they had only received payment for 14 people. They also informed me that KSMART was not responding to their calls. Despite multiple follow‑ups, urgent requests, and escalating the matter to law enforcement based on advice from the Rosebank Police Station, KSMART continued to delay the refund and pushed the payment date out further. As of the last communication, the refund had still not been issued, and no proof of payment was provided. This experience caused unnecessary stress, embarrassment at the venue, and significant inconvenience to our team. Based on the above interactions, I am choosing to share this information publicly so that others can make informed decisions before engaging with KSMART.
Helpful (0)
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Neresa G
1 reviews | Active since Feb 2026
6 Feb 2026, 12:06
DO NOT TRUST KSMART TEAMBULDING EVENTS
I am sharing my recent experience with KSMART so that others are aware of the challenges I encountered when using their services. Our company paid KSMART in advance for 32 tickets for Gold Reef City. On arrival at the venue, we discovered that only 14 tickets had been paid for by KSMART, despite us paying them the full amount upfront. This resulted in an extremely embarrassing situation at the gate, as we had to make additional payments directly to Gold Reef City in order to proceed with our event. When I contacted KSMART, they initially claimed that this was a “typo,” but they did not provide an immediate solution. I repeatedly requested the refund for the 18 tickets that were never purchased, amounting to R15,030, but the company delayed, stating they needed to “assess the situation” and “obtain a statement” from Gold Reef City. Gold Reef City confirmed that they had only received payment for 14 people. They also informed me that KSMART was not responding to their calls. Despite multiple follow‑ups, urgent requests, and escalating the matter to law enforcement based on advice from the Rosebank Police Station, KSMART continued to delay the refund and pushed the payment date out further. As of the last communication, the refund had still not been issued, and no proof of payment was provided. This experience caused unnecessary stress, embarrassment at the venue, and significant inconvenience to our team. Based on the above interactions, I am choosing to share this information publicly so that others can make informed decisions before engaging with KSMART.
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