tB
trevor B
1 reviews | Active since Oct 2011
15 Sept 2023, 15:52
*****sters
*****sters
I booked a room that according to the hotel’s website has a plunge pool. On getting to the room there was no plunge pool and when checking with the front desk, we were informed that they only have one room with a plunge pool which was already taken.
Nowhere on their website is there anything stating that there is only one room with a plunge pool but the rates are exactly the same
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trevor B's updateReviewer Update
16 Sept 2023, 05:07Just to add - the hotel’s general manager blamed nightsbridge for the error. This despite the description of the rooms being on the hotel’s website
tB
trevor B's update16 Sept 2023, 05:07
Reviewer Update
Just to add - the hotel’s general manager blamed nightsbridge for the error. This despite the description of the rooms being on the hotel’s website