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Sara N

1 reviews | Active since Mar 2020

22 Mar 2023, 14:56

Quick delivery and service.

This is for their sister company Kristal Wool, but same company none the less so here it goes. Their service was amazing! Was a bit skeptical after my carpet purchase in November last year when they didn't deliver for an entire month, but it turns out they just had a lot of traffic cause my wool delivery was fast and efficient. They didn't have a shade I wanted but they called for a substitution and all was well. Taking down my bad review from last time cause they've made up for it!

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Replies (1)
Kristal Carpets
Kristal Carpets's reply25 Oct 2023, 15:42
Official
Dear Kristal Carpets Customers,

The positive feedback we receive from you is a great source of motivation for us. Customer satisfaction is at the core of our focus, and your contentment shows that we are achieving our goal.

Thank you! Your support and loyalty encourage us to strive for improvement and to provide you with even better service. At Kristal Carpets, we will continue to work diligently to ensure customer satisfaction and to offer improved products and services.

We look forward to hosting you for many more years.

Best regards,

KRISTAL CARPETS

1 Cnr Main Reef and Dorado Avenue, Crown Mines 2025,
Johannesburg, South Africa
Opposite China Mall