AN
Anchuné Nortjee
1 reviews | Active since Aug 2022
30 Aug 2022, 18:28
Wrong order
I ordered through Mr D, at Krispy Kreme clearwater mall. I did not recieve the right order, the whole order was wrong i, ordered lots of flavours and i did not recieve any one of those flavours just plain donuts. I am very disappointed, they could’ve called and said they did not have the right flavours or they could have just refunded me.
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Krispy Kreme's replyOfficial
31 Aug 2022, 18:20Dear Anchuné N,
Thank you for bringing this to our attention. We're very concerned to hear about the poor service you experienced during your visit.
We would appreciate an opportunity to get in touch with you so that we may address your concerns. Please follow this link https://krispykremebrand.goreview.co.za/goreview-crm?revid=aPOsMR so that we can rectify this.
Hopefully, we can turn this around for you.
Regards,
The Krispy Kreme Team
Krispy Kreme's reply31 Aug 2022, 18:20
Official
Dear Anchuné N,
Thank you for bringing this to our attention. We're very concerned to hear about the poor service you experienced during your visit.
We would appreciate an opportunity to get in touch with you so that we may address your concerns. Please follow this link https://krispykremebrand.goreview.co.za/goreview-crm?revid=aPOsMR so that we can rectify this.
Hopefully, we can turn this around for you.
Regards,
The Krispy Kreme Team