SL
Sanelle L
1 reviews | Active since Jun 2018
31 May 2022, 13:53
WORST STALE DOUGHNUTS
The quality of the doughnuts is shocking. We bought twice in the last week, and it was not fresh at all. In the past, the doughnuts was always fresh, but the standard deteriorated immensely. The doughnuts from the normal retail stores is better than Krispy Kreme at the moment, and half the price thereof. Krispy Kreme just lost another customer.
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Krispy Kreme's replyOfficial
20 Jul 2022, 14:10Dear Sanelle L,
Thank you for bringing this to our attention. We take feedback extremely seriously and would appreciate an opportunity to get in touch with you and investigate this fully.
We would appreciate an opportunity to get in touch with you so that we may address your concerns. Please follow this link https://kkhq.goreview.co.za/goreview-crm?revid=nxhF8o so that we can rectify this.
Hopefully, we can turn this around for you.
Regards,
The Krispy Kreme Team
Best regards,
Krispy Kreme's reply20 Jul 2022, 14:10
Official
Dear Sanelle L,
Thank you for bringing this to our attention. We take feedback extremely seriously and would appreciate an opportunity to get in touch with you and investigate this fully.
We would appreciate an opportunity to get in touch with you so that we may address your concerns. Please follow this link https://kkhq.goreview.co.za/goreview-crm?revid=nxhF8o so that we can rectify this.
Hopefully, we can turn this around for you.
Regards,
The Krispy Kreme Team
Best regards,