Worst service ever Krispy Kreme sandton

On Saturday 29th January Purchased 2 Boxes of a dozen each of original glazed donuts , only to find gaps and 2 donuts short. I fail to understand how this can happen in a production line. I immediately called the store within an hour of leaving after getting home shared images and said I would be replaced a dozen for the error and for my inconvenience of having to go back to the store. Monday morning I received a voucher for 3 donuts only and called the store to say what happened a guy named Mathew tells me their footage shows 12 were in both boxes. Now I'm wondering where 2 disappeared in my car in a sealed box as can be seeing in images or is me seeing as a ****. I am so stunned want to see footage. Disgusting way of treating customers!!!