JC
Jim C
1 reviews | Active since Oct 2023
29 Jan 2024, 01:26
Their app is horrible! Why bother even having one if this is how you run it?
After installing the app, I go through my donut selection, only to be kicked out and told that my session expired (using the app for about 50 seconds) and logged out. This despite configuring fingerprint login. Unusable. I guess they don't need the business. The Strawberry Glazed could be added, but then in checkout you're told they're not available until 9/1. Last order thru app, had to wait 30 MINUTES in the drive thru to pick up my order. Sent email to KK about this, received no reply.
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Replies (1)Krispy Kreme's replyOfficial
29 Jan 2024, 09:06 Hello Jim C , Thank you for bringing this to our attention. We apologise for not addressing your concerns as fast as we should have. Kindly send us your contact details by following this link https://krispykremebrand.goreview.co.za/goreview-crm?revid=WZiCXy so that we can get in touch with you. We hope to hear from you soon. Kind regards, The Krispy Kreme Team
Krispy Kreme's reply29 Jan 2024, 09:06
Official
Hello Jim C , Thank you for bringing this to our attention. We apologise for not addressing your concerns as fast as we should have. Kindly send us your contact details by following this link https://krispykremebrand.goreview.co.za/goreview-crm?revid=WZiCXy so that we can get in touch with you. We hope to hear from you soon. Kind regards, The Krispy Kreme Team
