1 reviews | Active since Mar 2014
Stella Service - Krispy Kreme Pavilion
I would like to place on record of the Stella service I have been receiving from ALL the Krispy Kreme staff members at Westville Pavillion. I have switched to Krispy Kreme in 2018 after being a long standing customer at Gloria Jean's. The store is quite convenient to get your morning dose of coffee but the exceptional customer service standards in the store is what keeps me coming back each and every day. You would imagine that staff would have changed from 2018 to 2022 which they have but I'm in awe that the service levels remain consistent. The staff new and old address me by my name they are ALL aware of my order whether I come in personally or send a colleague, they even know how many sugars I take! They also write messages on my coffee cup or in my actual coffee stating "have a nice day" or " we miss you" when I am on leave. This is exemplary customer service standards and I have observed them giving all their customers the same service. This also indicates that these employees are going beyond the call of duty! I have recommended all my friends and family to Krispy Kreme Pavilion over the years because they are all simply outstanding. It is such a pleasure going to the store and interacting with enthusiastic people, they make my day!
A special thank you to : Robert Mandisa Percy Thah Cherav Nomfundo Bridget Zesipho Hloniphile Samke
Please extend my gratitude to them and please may you consider rewarding them for their outstanding contribution.
Warm regards Nikita
