Staff with attitude

Item: Krispy Kreme
Rating: 3
Author: Nomsa P

Visited Krispy Kreme kiosk at checkers hyper in fourways Mall. The staff was so rude and unfriendly. I was told to move away from the counter because there is a potential customer. I had to move aside as they were serving another customer who just came after me. Krispy Kreme fourways Mall doesn't have respect for their customers

Helpful (0)

Replies (3)

Krispy Kreme's replyOfficial

14 Oct 2024, 15:10

Good day Nomsa,

We’re sorry to hear this was your experience. This is NOT the Krispy Kreme way! Could you share your detailed feedback by sending an email to *** ? Please include your contact number and email address so that our team can promptly get in touch with you. Thank you for bringing this to our attention, and we look forward to resolving this matter for you.

Krispy Kreme's reply14 Oct 2024, 15:10

Official

Nomsa P's updateReviewer Update

14 Oct 2024, 21:31

I did send an email and I was asked to provide the name of the cashier which I didn't have, I only sent a copy of my slip and never got any response from you

Nomsa P's update14 Oct 2024, 21:31

Reviewer Update

I did send an email and I was asked to provide the name of the cashier which I didn't have, I only sent a copy of my slip and never got any response from you

Krispy Kreme's replyOfficial

15 Oct 2024, 07:34

Good day Nomsa,

Thank you for your response.

We will escalate and follow up with this matter with our team to investigate.

Do let us know if anything!

Krispy Kreme's reply15 Oct 2024, 07:34

Official

Good day Nomsa,

Thank you for your response.

We will escalate and follow up with this matter with our team to investigate.

Do let us know if anything!