TS
Thulisile S
1 reviews | Active since May 2013
20 Apr 2016, 14:39
Respect customers
I purchased goods at the store and forgot my credit card. I went back for it and produced my ID to validate ownership. Dominic (krispy kreme employee) looked at my ID and started telling his colleagues how ugly I am in the flesh and said my picture must have been taken ages ago. He said that his grandma looks better. He assumed I couldn't hear the language he was speaking, and the whole time his colleagues joined him in laughter. I felt really humiliated and sad. Not the sort of experience you expect when you set out to get a doughnut and drink.
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Replies (1)Krispy Kreme's replyOfficial
18 Oct 2019, 14:23Hi Thulisile, we are sorry to hear about this experience! I can assure you this is definitely not the expected standard which is held proudly by Krispy Kreme South Africa. Please send us an email through our website at Krispy Kreme SA with your related experience so that we can assist you further.
Krispy Kreme's reply18 Oct 2019, 14:23
Official
Hi Thulisile, we are sorry to hear about this experience! I can assure you this is definitely not the expected standard which is held proudly by Krispy Kreme South Africa. Please send us an email through our website at Krispy Kreme SA with your related experience so that we can assist you further.
