NL
Nonhlanhla L
1 reviews | Active since Jul 2011
31 Oct 2022, 09:49
Pathetic service
I'm disappointed with the service I just received at the Gateway store. I ordered on Thursday for collection on Monday at 9 am, I got to the shop at 9:05 am and my order wasn't ready. No apology or explanation was given. The customer service sucks.
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Krispy Kreme's replyOfficial
01 Nov 2022, 08:24Hi Nonhlanhla L,
Thank you for bringing it to our attention. We are so sorry that you experienced that kind of service. It's definitely not the Krispy Kreme way.
Kindly send us your contact details by following this link https://krispykremebrand.goreview.co.za/goreview-crm?revid=HWO7mN so that we can get in touch with you.
We hope to hear from you soon.
Kind regards,
The Krispy Kreme Team
Krispy Kreme's reply01 Nov 2022, 08:24
Official
Hi Nonhlanhla L,
Thank you for bringing it to our attention. We are so sorry that you experienced that kind of service. It's definitely not the Krispy Kreme way.
Kindly send us your contact details by following this link https://krispykremebrand.goreview.co.za/goreview-crm?revid=HWO7mN so that we can get in touch with you.
We hope to hear from you soon.
Kind regards,
The Krispy Kreme Team