RS
Renee S
1 reviews | Active since Aug 2022
20 Aug 2022, 21:02
Krispy kreme pavilion
Absolutely Terrible experience in pavilion. Went for the birthday offer all the way from Chatsworth only to be told from the manager they cannot help me cos the date is wrong in my app. They refused to give me the offer and said I should go change the date on the app. Trying to change it and it's not even able to. It's just a **** cos they refuse to give the offers that promised
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Krispy Kreme's replyOfficial
24 Aug 2022, 12:42Dear Renee Serina S,
Thank you for bringing this to our attention. We're very concerned to read that the service you received from the manager was not up to standard.
We would appreciate an opportunity to get in touch with you so that we may address your concerns. Please follow this link https://krispykremebrand.goreview.co.za/goreview-crm?revid=RnMuJM so that we can rectify this.
Hopefully, we can turn this around for you.
Regards,
The Krispy Kreme Team
Krispy Kreme's reply24 Aug 2022, 12:42
Official
Dear Renee Serina S,
Thank you for bringing this to our attention. We're very concerned to read that the service you received from the manager was not up to standard.
We would appreciate an opportunity to get in touch with you so that we may address your concerns. Please follow this link https://krispykremebrand.goreview.co.za/goreview-crm?revid=RnMuJM so that we can rectify this.
Hopefully, we can turn this around for you.
Regards,
The Krispy Kreme Team