NH
Noorus H

1 reviews | Active since Aug 2017

13 Feb 2024, 07:14

Krispy Kreme Gateway

My husband's birthday is today, we downloaded the Krispy Kreme App as instructed a while ago and had it ready, he went it today for his birthday deal, when he got there, they made him reload the app unnecessarily (using his own data) and then proceeded to tell him they would not give him the deal today but he could come in tomorrow!

We literally live 50km away and this was the flat response he was given, he showed them proof of ID and was treated in a rude and pathetic manner.

I will endeavor to tell ALL MY FAMILY AND FRIENDS to no longer support Krispy Kreme because clearly they are a bunch of dishonest narcissistic money mongers!

I am absolutely disappointed and disgusted with their customer service and treatment.

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Replies (1)
Krispy Kreme
Krispy Kreme's reply06 Mar 2024, 11:38
Official
 Hello Noorus , Thank you for bringing this to our attention. We apologise for not addressing your concerns as fast as we should have. Kindly send us your contact details by following this link https://krispykremebrand.goreview.co.za/goreview-crm?revid=WZiCXy so that we can get in touch with you. We hope to hear from you soon. Kind regards, The Krispy Kreme Team