Krispy Kreme Canal Walk worst managed branch

I love the product and prefer to pay for the gourmet doughnuts. These doughnuts are not cheap and you have to first check which gourmet ones are in stock.

Two times in row now, the cheese cake doughnut advertised as in stock.

Two times in a row I have purchased 12 doughnuts for almost R 300 with uber eats . Krispy kreme Canal Walk.

Two times in a row I get called after 5 minutes I get called. No stock of what is advertised.

Two times in a row now within months I get *****ed with substandard substitutes.

How is this branch managed